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How to bag an upgrade for a special night away
Daily Record
|December 20, 2025
WHEN I worked as a hotel receptionist for several years after leaving university, I picked up a skill or two.
From answering calls to knowing every single room layout by memory, I could do it all. I also collected some handy tips during my time in the trade, including how to bag a free room upgrade.
It's one of the most common requests from guests. "Can I have my room upgraded?" I get it. You are away for a romantic weekend and want to make it extra special without forking out extra. But asking us two hours after check-in on a Friday night is not going to cut it. I worked at a luxury hotel with 35 rooms, and upgrades were typically kept for those celebrating a special occasion. If a higher category of room was available, we would do our best to offer it to the lucky guest.
This story is from the December 20, 2025 edition of Daily Record.
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