SITA unveils new digital projects

THE State Information Technology Agency (SITA) is looking to launch two flagship projects at the GovTech 2025 Conference.

- THOBEKA NGEMA

The projects represent the future of digital government: the Super Citizen App and Supply Chain Management Automation.

The conference, which is being held at Durban's International Conference Centre and ends today, has adopted the theme: “One Data, One Citizen, One Service Delivery Journey - Digital Transformation’.

During the conference SITA Acting Managing Director Gopal Reddy delved into the functionality and advantages of Supply Chain Management Automation and the Super Citizen App.

Reddy said the app was a game-changer for digital government services.

He said the super app is a single, secure platform that allows citizens to:

◆ Access government services seamlessly.

◆ Track applications and service requests.

◆ Receive real-time updates and notifications.

◆ Engage with departments through self-service tools.

◆ Reddy said that, additionally, the app is a digital public infrastructure enabler. It integrates:

◆ Data exchange across departments.

◆ Digital identity verification.

◆ Digital payments for services.

Secure, interoperable systems that support One Citizen, One Journey.

“This is a Proof of Concept, and we are inviting government departments to co-create with SITA - to build a platform that truly serves South African citizens,” Reddy said.