Trying to fix family feud but mum is pushing me away

I have a very strained relationship with my mother and one of my brothers, which makes things difficult in the family.

- Dear Coleen

Despite what's going on with the adults, I've always made a big effort to make sure they both still have a relationship with my daughter. On the other hand, my brother will never allow me to see his kids.

It's frustrating because every time I feel like I'm starting to get somewhere with my mother, something is said or done to undo all the progress.

I'm struggling to convey to her how ostracised I feel from the rest of the family. Whenever I start a conversation with my mum and try to explain things from my side, she just gets so defensive, so the whole thing feels utterly pointless.