Try GOLD - Free

EMERGENCY SERVICE HELPS SAVE OUR PETS' LIVES

Daily Mirror UK

|

August 21, 2025

From dogs swallowing batteries and a penguin that can't stop licking paint to an owl high on LSD...just a few of the cases handled by the poisoned animal team

- BY SUE LEE

EMERGENCY SERVICE HELPS SAVE OUR PETS' LIVES

Wobbly tigers, drunk canaries and hallucinating birds of prey make up a few of the 380,000 cases on the database of a unique emergency service.

Manned 24 hours a day all year, the Animal Poison Line at the Veterinary Poisons Information Service takes some extremely unusual calls.

"We had a call where a tiger had been accidentally given too much worming medication and the animal was a bit wobbly," Head of Service Nicola Robinson tells the Mirror.

"Tigers are tricky to treat. They have to be sedated but we were able to reassure the zoo the effects would wear off.

"Then we had a penguin who would insist on licking the paint in the aquarium if it started to peel.

"We had a couple of calls about him - he was a repeat offender."

Inquiries from worried owners of pets that have chomped on everything from superglue to hearing aids account for many of the VPIS's 25,000 annual calls.

Explaining how this little known service was founded in 1992, Nicola says: "We used to be part of the NHS, because there was a human poison centre in London - Guy's Poison Unit.

"Doctors across the UK could access it but so too could vets. They had nothing of their own, so would ring there. We grew out of that."

The service then became a private firm in 2011 and is the only pet poison centre in the UK.

Nicola - who qualified as a vet in 1999 - is keen to expand the public helpline, manned by vets, toxicology experts and veterinary nurses.

She says: "I felt strongly that owners should have access to our information.

MORE STORIES FROM Daily Mirror UK

Daily Mirror UK

ROSENIOR GIVEN FUL ON WELCOME

Wilson's winner deflates new Blues boss

time to read

2 mins

January 08, 2026

Daily Mirror UK

Daily Mirror UK

TWINNING FORMULA

Ferrari's new 'gateway' entry-level Amalfi will not disappoint fans, retaining its twin turbocharged V8 engine for a sharp, speedy and intuitive ride

time to read

3 mins

January 08, 2026

Daily Mirror UK

IT'S NOT DOM AND DUSTED

Szoboszlai admits it is 'crazy' to think Liverpool are title contenders but warns Gunners there is a long way to go

time to read

2 mins

January 08, 2026

Daily Mirror UK

Bellamy: Davies is Cup for it

WALES boss Craig Bellamy insists captain Ben Davies’ limited game-time at Tottenham is not an issue for him ahead of the World Cup playoffs in March.

time to read

1 min

January 08, 2026

Daily Mirror UK

Daily Mirror UK

Your best sex life is still ahead of you... it's there waiting to be woken up

Dr Miriam Stoppard on improving intimacy with age

time to read

3 mins

January 08, 2026

Daily Mirror UK

Daily Mirror UK

Rest easy, shipmate... your watch is complete

Tributes to D-Day hero Jim Grant, 101

time to read

1 mins

January 08, 2026

Daily Mirror UK

Daily Mirror UK

SMALL BOAT GANGS KINGPIN GETS 11YRS

AN international trafficking boss has been jailed for selling rubber dinghies to migrant gangs after being arrested on his way to a boat show.

time to read

1 min

January 08, 2026

Daily Mirror UK

We're right to cut cruel cap

Chancellor says beware Farage two-child limit plans

time to read

1 min

January 08, 2026

Daily Mirror UK

IRONS' SCRAP METTLE

MATEUS FERNANDES insists West Ham's players won't give up on their battle to beat the drop.

time to read

1 min

January 08, 2026

Daily Mirror UK

Daily Mirror UK

Staying active key to success

FORGET THE PAST

time to read

1 mins

January 08, 2026

Listen

Translate

Share

-
+

Change font size