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Four major mobile firms face legal action for overcharging
Daily Express
|December 09, 2023
MILLIONS could be owed more than £1,800 each for forking out a "loyalty penalty" to their mobile phone provider.
It is alleged customers of Vodafone, EE, Three and O2 have carried on paying for their handset after their original contract expired.
Ex-Citizens Advice executive Justin Gutmann and the law firm Charles Lyndon say they are launching class-action proceedings against the four mobile networks.
Account Mr Gutmann is seeking damages of at least £3.28billion. Affected customers could receive as much as £1,823 each, he said.
A contract is often for both the mobile handset and airtime use.
The case alleges operators did not lower charges once the minimum term had expired, despite consumers having paid for their gadget.
This story is from the December 09, 2023 edition of Daily Express.
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