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Know your rights around private parking charges
Croydon Advertiser
|May 16, 2025
YOUR CONSUMER RIGHTS CHAMPION
Private parking tickets are back in the news at the moment.
In one sense, that’s a good thing, because there's a new code in place that makes it easier to appeal or reduce some charges.
However, many readers have been in touch to complain about being penalised for not paying a ticket quickly enough, to argue they've been billed in error or charged for minor mistakes.
So what are your rights with private parking charges? Here's my guide.
WHAT'S NEW?
A new code of practice for parking on private land was introduced in October 2024. On the plus side, this now means:
■ There should be a 10-minute grace period when your ticket expires, just in case you are slightly delayed.
■ Fines should not be applied for minor errors. This includes things like entering an incorrect number or letter on a machine or on the phone.
This story is from the May 16, 2025 edition of Croydon Advertiser.
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