TalkTalk cuts jobs as it loses £153m - and 420k customers

THE complete scale of TalkTalk's financial difficulties has been disclosed for the first time, revealing soaring losses and substantial redundancies as subscribers migrate to rival broadband suppliers.

- Jon ROBINSON

Fresh filings lodged with Companies House by the Salford-based company show pretax losses escalated dramatically from £153m to £465m during the year ending February 28, 2025.

The documents also substantiate that TalkTalk shed approximately 420,000 broadband subscribers over the period, a statistic that emerged widely in May when referencing the then-unpublished accounts.

The organisation attributed the decline chiefly to the TalkTalk division (277,000 customers), explaining its choice to “refocus our acquisition strategy and deliberately retrench from unprofitable segments and customers.”