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Women Torchbearers of Viksit Bharat - A Vision of Hospitality
Outlook
|March 11, 2025
Fostering an inclusive environment, Pooja Ray has created an equitable workplace in the hospitality industry
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Pooja Ray's professional journey began with a deep understanding of hospitality, underscored by her family's history of being hoteliers. A strong educational foundation with a degree in Business Administration and a wealth of experience across various domains of the industry, all contributed to her unique future-focussed leadership style with sustainability, inclusivity and equity as keywords.
The Keywords
If we are to talk brass tacks, under Ray's leadership Mayfair Hotels and Resorts has expanded its presence, and concretised its identity as a luxury and customer-centric organisation, with a one-of-a-kind reputation known for its bold offerings of quirk in luxurious settings.
Ray's vision was to make Mayfair synonymous with luxury, comfort, and outstanding service. Her approach was both strategic and forward-thinking, with a keen focus on the latest keywords in the hospitality sector, including sustainability, personalized services, and leveraging technology.
This story is from the March 11, 2025 edition of Outlook.
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