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AI Chatbot Therapy is here
Health Vision
|June 2025
AI chatbots are becoming hugely popular in health because chatbots are available 24/7 to provide support. Users often find it easier to be honest with a chatbot, since there is no fear of judgment.
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AI or Artificial Intelligence is the buzzword concept influencing every walk of human activity. AI refers to a software program that has human-like intelligence in the machine - a digital device like laptop or a robot. AI helps provide actionable inputs for decision making by the person, and some of the programmed decision-making is also done by the AI software itself. The AI software program performs human-like intellectual functions: learning, language understanding and reasoning.
The advent of AI chatbots, which interact with humans through text or voice to provide answers is ushering an era of AI-enabled better living. AI chatbots can converse on various subjects. Bankers use AI chatbots to provide timely information on banking products and insurance services to prospects. Similarly, AI chatbots are enabling AI-based therapy. AI chatbots have become popular as they can process natural language and have meaningful conversations with the person.
The benefits of AI chatbots in healthcare are:
- 24/7 Availability: Chatbots provide patients with access to crucial information around the clock.
- Improved Patient Engagement: Chatbots enhance patient engagement and experience by offering personalized support and guidance.
- Increased Efficiency: Chatbots automate routine tasks, freeing up human staff to focus on more complex and sensitive matters.
This story is from the June 2025 edition of Health Vision.
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