Why William & Meghan Really Clashed

They immediately started off on the wrong foot.

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In his memoir, Spare, Prince Harry writes about the awkward moment in 2016 when his brother, Prince William, met his then-girlfriend, Meghan Markle. "I introduced Meg, who leaned in and gave him a hug, which completely freaked him out. He recoiled," Harry wrote. "Willy didn't hug many strangers. Whereas Meghan hugged most strangers." Harry's shocking reaction? "The moment was a classic collision of cultures... which felt to me both funny and charming. Later, however, looking back, I wondered if it was more than that.... Whatever, Willy got over it." He actually never did, according to a new book. "This tactile manner made William uncomfortable because Meghan hugged him virtually every time they bumped into each other," Tom Quinn writes in Yes Ma'am: The Secret Life of Royal Servants, as excerpted in The Times.

And the future king wasn't the only one. "I was astonished to hear from a couple of members of staff that one of the things the royals found difficult about Meghan was that she was a bit too relaxed," Quinn tells In Touch. "She was constantly hugging and embracing various royals and even senior members of staff." The "devastating" truth about William and Meghan, adds a source, "is that their misunderstanding about cultural differences not only hindered their relationship, but sparked a family feud."

The real reason Meghan and William never got along? In his book, Quinn makes a bombshell claim about palace rumors.