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BUILDING AI-DRIVEN, CLOUD-ENABLED RETAIL CORE

Retailer

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May - June 2025

In a move to future-proof its operations and elevate customer experience, Malabar Gold & Diamonds joined forces with Accenture to drive its digital transformation journey.

BUILDING AI-DRIVEN, CLOUD-ENABLED RETAIL CORE

With over 380 showrooms across 13 countries, Malabar’s commitment to innovation now includes building a cloud-enabled, AI-powered digital core to enhance business agility, employee productivity, and consumer satisfaction.

As the brand strengthens its omnichannel presence, this collaboration supports the creation of a scalable and secure technology platform to streamline key business processes—ranging from finance and manufacturing to supply chain and retail operations. At the heart of this initiative lies a clear vision: to unlock new value by leveraging real-time insights and a strong data foundation.

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