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Transforming In-flight Connectivity
Cruising Heights
|May 2025
Intelsat is driving a new era of inflight connectivity with its multi-orbit satellite networks, delivering high-speed, reliable Wi-Fi across North America, Asia, and India.
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Airlines are adopting hybrid GEO/LEO solutions and advanced antennas to meet rising passenger expectations, boost operational efficiency, and future-proof their fleets. With strong airline partnerships, flexible installation options, and a focus on digital transformation, Intelsat is setting new standards for seamless, scalable inflight connectivity worldwide, shares JOHN HAPP, VP Commercial Aviation, Intelsat.
• Please provide the latest updates related to Intelsat's multi-orbit inflight connectivity service.
The new Intelsat multi-orbit satellite inflight connectivity service is now operational on two major North American airlines. As the first provider to deliver reliable, multi-orbit service, we've completed installations on 125 aircraft, with additional aircraft coming online every week. Across all measures, the service is performing well and exceeding passenger expectations. The system has been selected by nearly 15 airlines around the world, including several in Asia (Japan Airlines and Skymark). Intelsat now has a backlog of nearly 1000 aircraft of all sizes.
• Please provide an update on some of the important Intelsat commercial aviation projects across APAC.
Intelsat is proud to be a long-time partner with several APAC-based airlines, several of which have been with us for more than 10 years. Over that time, we've worked with them to introduce new capabilities to address changing passenger expectations. For example, today, we're working with Japan Airlines and Cathay Pacific to enable free inflight Wi-Fi for their passengers. Additionally, we have signed agreements with several unnamed airlines in the region to deliver our new multi-orbit solution in the coming months.s
• How are Intelsat's inflight connectivity services in India and Asia progressing?
This story is from the May 2025 edition of Cruising Heights.
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