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Scaling MSME Success with IoT-led Insights

BW Businessworld

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July 12, 2025

THE INTERNET of Things, or IoT as what we technology folks call it, is not merely a technological buzzword, today, it is the very foundation, reshaping industries, economies, and the way we live and work.

- SHARAT SINHA, Director & CEO, Airtel Business

Scaling MSME Success with IoT-led Insights

By seamlessly connecting billions of devices, from industrial sensors to consumer wearable, IoT has become the backbone of innovation, empowering organisations across sectors such as manufacturing, healthcare, agriculture, and smart cities, to unlock unprecedented efficiency, agility, and growth. Its ability to harvest real-time data and transform it into actionable insights is closing the divide between the physical and digital worlds.

For India’s MSMEs who are the powerhouse driving a third of the nation’s GDP, nearly half its exports, and millions of jobs, IoT is no longer optional but an essential imperative for survival, competitiveness, and sustainable expansion in a landscape defined by relentless technological change and rising customer expectations. MSMEs that embrace IoT are not just keeping pace; they are redefining the boundaries of possibility, enabling continuous innovation, operational excellence, and market responsiveness.

Among the most immediate and impactful applications of IoT for MSMEs is energy management. In sectors where energy costs are a significant operational burden, IoT-enabled systems offer real-time visibility and control over consumption, helping businesses reduce waste, lower utility bills, and reinvest savings into growth.

Let's explore how MSMEs can harness the transformative power of IoT to achieve tangible cost savings, operational efficiency, and a decisive edge in today's digital economy.

Unlocking cost savings with IoT

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