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Payments competition could police bank fraud across India
BANKING FINANCE
|July 2025
Bank frauds in India have tripled in value. But that's only because some of the cases reported previously were re-investigated and appeared in the new data.
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More worrying than the surge in the amount, however, is the rise in the number of payment scams over the past couple of years. The solution lies in rewarding better security.
Most of the stealing from banks occurs the traditional way: via loans obtained with the help of forged documents or bribes. Customers, though, are increasingly at risk of being cheated when they make payments. According to the central bank's latest annual report, more than half of frauds took place in digital or card-based transactions, even though they accounted for only 1.4% of the $4 billion in scams.
And these are just the situations where the sums involved were Rs. 1 lakh ($1,160) or more. Thanks to a wildly popular smartphone-based payments network, much smaller values are being exchanged online for person-to-person and person-to-merchant transactions. The so-called Unified Payments Interface (UPI) is instantaneous, available 24/7 and mostly imposes no cost on users.
This story is from the July 2025 edition of BANKING FINANCE.
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