METSO: A KARRATHA MAINSTAY

METSO'S KARRATHA SERVICE CENTRE IS CELEBRATING ITS FIRST ANNIVERSARY.

- 

In March 2024, Metso opened its largest service centre globally in Karratha, Western Australia. Boasting state-of-the-art facilities and an investment of $52 million, the 35,000m2 facility is delivering top-tier service to local customers.

A pioneering move, the Karratha Service Centre's location was strategically chosen to best position Metso to help its WA mining customers.

Now, one year on, the centre is a bustling hub of activity as some of Australia's largest miners turn to Metso for its world-class service.

“It’s been an incredible journey,” Metso president Asia Pacific Stuart Sneyd told Australian Mining. “The progressive ramp up of the business in the last year has been a highlight to watch.”

Like all of Metso’s service centres, the Karratha hub works with the same best-in-class processes, tools and methods as all of Metso’s 140 service locations.

“This proven approach helps us guarantee our services and repairs to the same demanding standards around the globe,” Sneyd said.

The centre is also focused on providing top-tier response time in Karratha, significantly improving lead times on customer servicing, maintenance and repairs.