The Next Game Changer For Telcos

Adoption of the SaaS model in the telecom sector can drive network evolution, reduce operational costs, and improve customer experience

- GUHARAJAN SIVAKUMAR

The telecom sector has seen a significant rise in the adoption of the SaaS model, which is projected to boost the overall SaaS market growth. With the telecom industry undergoing a disruptive transformation, the incorporation of SaaS integrations is becoming increasingly crucial for telcos to enhance their efficiency and minimise operational costs.

The demand for SaaS integrations in the telecom sector has further surged due to the emergence of AIbased technologies. According to industry data, SaaS investments in the telecom space have witnessed a 5X jump in 2022 alone, and the market is expected to grow by 16.8% in 2023. This growth is expected to drive network evolution, with the implementation of technologies like network automation paving the way for self-healing networks.

DRIVING NETWORK AUTOMATION

One of the key areas where SaaS models are expected to drive significant change in the telecom sector is in the area of network automation. With the advent of artificial intelligence or Al-based technologies, telcos are increasingly able to automate many of the tasks associated with managing and optimising their networks. This includes tasks such as network monitoring, troubleshooting, and capacity planning.

By automating these tasks, telcos can significantly reduce operational costs and improve network performance and reliability.

The emergence of edge computing: Edge computing reduces latency and enables faster, more efficient data processing. It can be deployed to support the development of new services that require real-time processing and analysis of large amounts of data.