Focus On Quality And Delivery

While safety and quality culture is taking priority, businesses are also striving to integrate sustainability at its core, demonstrating an emphasis on better environmental practices, says Niranjan Nadkarni, Chief Executive Officer, TÜV SÜD, South Asia, South-East Asia, Middle East & Africa

- Niranjan Nadkarni

First of all, congratulations on your role elevation wherein you will now oversee additional markets beside the South Asia region. How do you analyse your personal progress vis-a-vis the organisation’s growth as well as the overall industrial evolution? 

My journey at TÜV SÜD has indeed been exhilarating. In 1995, I made an unconventional move to join a five-member team at TÜV SÜD and qualified to become a Lead Auditor for management system certification ISO 9001, QS 9000, VDA 6.1 and TS 16949.

In 1994, a key objective for the five-member team at TÜV SÜD was to educate businesses about the need for auditing, testing, inspection and certification inmanufacturing. The biggest hurdle in those times used to gauge the willingness of businesses to invest in a concept that was aimed to future proof. Initially we started by providing management system certifications to companies.

In sharp contrast with two decades ago, India, today, has sector wise government institutions that focus on product and service safety. The rapid technological advancement has created many opportunities and upscaled the overall standard of life. This has evolved the way commerce, society and various sectors interact and shape the ecosystem. Sustainable development, consumer protection, digital transformation and urbanisation are the key drivers that will continue to define the trends in TIC sector. For example: Use of technology (IoT) for better backward traceability in food sector or use of IoT for predictive maintenance in a Conventional Power Plant.

What are the different measures that Indian manufacturers need to adopt to make the ‘Make in India’ campaign a huge success?