THE NXT OF EVERYTHING

Among Mahindra Group’s specifically identified ‘core businesses’, Tech Mahindra’s focus continues to be on new-age technologies such as Cloud, 5G, AI, data and analytics and Blockchain, which the company’s MD & CEO, CP Gurnani, believes have enabled consistent and significant growth. Gurnani discusses this and more in this interview with BW Businessworld’s Group Editorial Director Noor Fathima Warsia. Excerpts:

- Noor Fathima Warsia

It has been growth across metrics for Tech Mahindra last year. While the technology sector per se is growing but what are some of the levers that you think especially worked in driving this growth?

Technology is the key that has unlocked the doors of opportunities, allowing us to soar higher and help people to experience the ‘Nxt of Everything’. We witnessed an all-around performance and growth across all our key markets and all the industry sectors. We delivered 4.1 per cent quarter-on-quarter growth with 58 new accounts, 60-plus new wins, and the highest Rs PAT in Q1, delivering excellence and overall growth, working from all vectors. I think overall the company is in good shape.

I believe, the growth Tech Mahindra has witnessed is the result of all our associates, clients, and stakeholders working together. In a world that is moving so fast, if you continue to stand where you are, you are actually moving backward. Hence, we have made it our mantra to deliver the future right now. Our continued focus on cutting-edge technologies even during the pandemic has enabled us to cater to the strong demand from clients and has ramped up acquisitions and deals as well. New-age technologies such as cloud, 5G, AI, data and analytics, and blockchain have helped us to grow consistently and significantly and build new, improved capabilities in the customer experience and customer management space. We expect to further rise in the value chain of the BPO (business process outsourcing) services.