IT For A New World

HOW THE INFORMATION TECHNOLOGY INDUSTRY IS LOOKING TO SERVICE A WORLD WITH NEW RULES, HABITS AND BEHAVIOUR

-  RUKMINI RAO

$4 billion

India’s expected spending on public Cloud in 2021, up 25 percent year-on-year

60 Percent

Indian organisations exceeded their 2020 Cloud budgets by 5-15%, says IDC’s CloudPulse Q4 2020 survey

$6 trillion

The cost to the global economy due to cybercrime in 2021, double the 2015 number, according to the annual Cybercrime report

Since April 2020, Cisco’s collaboration platform, WebEx, has on an average clocked 25 billion meeting minutes a month. Outside the United States, India has been the second-highest user, recording 40 per cent year-on-year increase in March 2021. Does this mean in-person meetings will become history? Probably not. However, most changes at the workplace triggered by the pandemic are here to stay.

This is not surprising. Adoption of digital technology has seen a decade's growth in the past 12-15 months as companies shifted to the distributed remote work model. This meant increased demand for Cloud service providers. Companies also adopted digital tools to make operations more efficient. These included Artificial Intelligence (AI), Machine Learning (ML) and Robotic Process Automation (RPA), which involves automating repetitive tasks. As digital became big, cyberattacks also rose and security became a concern.

As these trends unfold over time, information technology (IT) companies are adopting new ways to help their clients manage these technological changes.

On Cloud Nine