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ELGi Unfolds `Air Alert' Industry 4.0 Initiative For Customer Service
Auto Components India
|October 2017
As a standard, free of cost service, ELGi will aim to have 500 Air Alert devices for its screw compressor range in the field by the end of the calendar year, 2017.
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The data will be transmitted to ELGi’s servers, where ELGi engineers will review the data and provide meaningful insights to the customer on service intervals, energy efficiency, changes in air consumption, and general compressor health. The initiative will elevate ELGi’s service to its customers effectively eliminating delays and compressor failures, which can result in expensive downtime for the customers. Air Alert will also provide meaningful field data for ELGi’s engineers to address quality concerns real time and integrate relevant changes into ELGi’s product development process.
Earlier in the year, Jairam Varadaraj, CEO, declared ELGi’s aspiration to be the number 2 player in the world. He had said that ELGi’s growth would derive from its investments in technology and innovation such as the Air Alert system.
This story is from the October 2017 edition of Auto Components India.
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