Strategising For Success

Rajesh Shetty, senior national director, facilities management, Colliers International India, delves into the fundamentals and principles that shaped his visions and his journey with the company.

- Rashmi Naicker

Many adherent FM members often make claims that a good strategy can be one of the contributing factors in the success of client organisation. Some service providers go even further with attestation of valuable benefits — ranging from the removal of all financial risk to monitoring every sustainable aspect. Claims of high-value returns on investment in FM are sometimes at odds with the reality of what some people consider to be a commodity service with a poor reputation for delivery. But the truth of the matter is that the importance of this vertical is more prominent now than ever before.

Buildings count for half of the primary energy sources consumption, half of all consumed raw materials, and produce hundreds of million tonnes of waste and a third of the world’s CO2 production. These statistics have made construction and building of low energy buildings an international trend. More than transportation, mining or any other industry, it is primarily the building industry that facilities administration, management and better utilisation of resources as well as reduction of greenhouse gas emissions.

Rajesh Shetty, senior national director of facilities management at Colliers International India, sheds light on the subject. Having started his career as a civil engineer, Shetty travelled internationally to oversee the refurbishments and maintenance assignments for over 70 hospitals. He forayed into facilities management when he returned to India in 1999. Today, he finds himself at the helm of affairs, growing the FM business both organically and inorganically, for one of the largest companies in this segment.

Setting priorities