Academic Learning Solutions Magazine - Selecting Excellence in Total Quality Management vs. Six Sigma

In this issue

Companies use a variety of approaches to improve quality; TQM and Six Sigma are two common approaches. Although they share the desire to enhance corporate operations, their methods and workplace cultures differ in how they go about doing so. Acquiring knowledge of the distinct approaches and underlying ideas of each system can help in properly managing business processes and making well-informed business decisions.
This article explores the differences between Six Sigma and Total Quality Management, detailing their distinct applications and highlighting the main differences between the two approaches.
Total Quality Management (TQM): What Is It?
Errors in manufacturing processes are continuously identified and reduced, or eliminated, as part of Total Quality Management (TQM). Its main goals are to make sure that employees are properly trained, optimize the supply chain, and improve the customer experience.
Toyota Motor Company, Motorola, Ford Motor Company, and Phillips Semiconductor are a few businesses that use TQM. To achieve higher quality in the finished good or service, TQM's primary goal is to maintain collective accountability among all parties engaged in the production process.