In this issue

The next few years for retail will be about combining digital and nondigital options as consumers demand more seamlessness on all retail channels. Businesses are increasingly employing data science and AI to enhance customer experience. The adoption of conversational commerce also rose in popularity as brands expanded their presence online through social media.

One such business is Indonesia-based telecom device retailer Erajaya, which combined online and offline shopping experiences by implementing an omnichannel strategy in its four business verticals. Joy Wahjudi, CEO of Erajaya, shares the company's vertical expansion strategies on page 10. Meanwhile, Singapore-based retailer Love, Bonito is building automation and decision modelling
to drive growth and efficiency across the organisation. Read our interview with CEO Dione Song, about the brand's strategy that develops actionable insights into fashion on page 12.

Speakers at the Retail Asia Summit 2022 discussed their forecasts for the industry in the next two to five years and the themes that will reshape the future of retail in the Asia-Pacific. Read the full event coverage on page 20.

In recent years, retailers’ digital transformation journeys have been one of the most recognisable breakthroughs that disrupted business. In recognition of the organisations that go beyond their capabilities in delivering quality experience to their customers, we are honoured to present the winners at the Retail Asia Awards 2022. See the full list of outstanding retailers on page 24.

Read on and enjoy!

Retail Asia Magazine Description:

Retail Asia Magazine is a Half-yearly publication that covers the latest news, trends, and developments in the retail industry in Asia. The magazine is published by Retail Asia and is available in print and digital formats.

The magazine is aimed at retail executives and professionals who want to stay up-to-date on the latest happenings in the Asian retail industry. Retail Asia Magazine provides readers with in-depth coverage of new retail concepts, store designs, marketing campaigns, and technology innovations.

Each issue of Retail Asia Magazine features a mix of editorial content, including:

* News and analysis: The magazine provides comprehensive coverage of the latest news and trends in the Asian retail industry, including new store openings, store closures, and financial results.
* Interviews: Retail Asia Magazine features interviews with retail executives, entrepreneurs, and industry experts.
* Special reports: The magazine regularly publishes special reports on specific topics related to the Asian retail industry, such as e-commerce, luxury retail, and sustainable retail.
* Case studies: Retail Asia Magazine features case studies of successful retail businesses, highlighting their innovative strategies and best practices.
* Columns and features: The magazine features columns and features on a variety of topics related to the retail industry, including marketing, merchandising, and operations.

Retail Asia Magazine is a must-read for retail executives and professionals who want to stay up-to-date on the latest happenings in the Asian retail industry. The magazine is known for its high-quality journalism, its in-depth analysis, and its expert insights.