
As India tries to get back to some sort of normalcy, the October edition of Hotelier India looks at the future strategies adopted by hospitality groups. Our Cover story features an exclusive interview with K B Kachru and Zubin Saxena of Radisson Hotel Group which explores this aspect. The two gentlemen look back at the vision and what it achieved and look ahead at what the next decade holds for a group that pioneered the Tier II and III markets. Technology integration, for instance, is being pitched as the future of hospitality. Most hotel groups had begun seeing the writing on the wall long ago, but it took a pandemic and the need for contactless hospitality that pushed them to integrate systems using technology. From AI to fostering a paradigm shift in the way technology is being used across all operations. Our special feature looks how the hospitality  groups have more than matched up to the challenge. Similarly, weddings are seeing a cultural shift, from extravaganza to intimate weddings, and most hospitality
groups have experimented with new formats to create a safe, yet warm, experience. The edition also brings insight on how hotels are hosting new normal weddings. With this and lot more in the edition to keep you informed and updated.


HOSPITALITY GOES GREEN - Hotels are being designed to incorporate environmental consciousness and employ holistic ecological practices to make a difference to the planet.

INDUSTRY DEBATE – CHIEF ENGINEERS - With budgets coming under significant strain, chief engineers from some of the the most prominent brands and properties explain how they manage to continue sustainable and efficient on-ground operations without impacting guest or employee experience.

In this issue, read how  Anshu Sarin CEO of Key Hotels  sums up 28 years long career, more on HICSA Event 2022 report & its moments of glory .

Hotelier India April edition features the first edition of GM summit  Event held at St.Regis , Mumbai in March 2022. 



While the past two years were punctuated with challenges like lack of materials, ongoing disruptions to the supply chain and shortage of skilled labour; it also offered some powerful lessons to the hospitality industry. Primary amongst this was the need to structure the business financially with prudence, conservatism and an eye on unexpected contingencies. Espousing this learning can help hoteliers preserve their cash reserves for future business interruptions. 
Hotelier India’s Cover Story this issue is all about learning – the lessons hotel owners and developers have learnt the hard way about managing the unpredictability and vulnerability of the trade. However, they all agree that facing any crisis becomes easier if one’s fundamentals are straightened out. 
Check out this special feature to get an insight into how they dealt with the temporary slowing of their project pipeline and used the downtime to deal with primary challenges related to supply costs and competition for skilled labour. 
One hotel department that faced significant workforce challenges was the F&B division. Vacancy rates are still really high, and F&B professionals are trying to bridge this gap by retaining and upskilling their existing talent pool. At the recent ‘Future of Food’ webinar, these professionals revealed how they overcame these and other issues while promoting experiential dining in the country. Read about their thoughts within this issue and catch the entire episode on Hotelier India’s YouTube channel. 
This edition also gives a sneak-peek into HICSA 2022, where Hotelier India quizzes Hotelivate’s Founder and Chairman, Manav Thadani about what is in store for this industry event.  



The beauty of the hospitality business is that it is a never-ending journey. And this voyage becomes even more fulfilling when one has family stepping up every step of the way. Leisure Hotels Group’s triad of directors, Mukund, Vibhas and Samarth, exemplify this. In this issue’s cover story, the trio shares how they navigated the choppy water of economic uncertainty over the past two years and why they are confident that they can succeed despite the prevalent uncertainties. And they are placing their bets on a tech-first and asset right approach to counter these challenges. 
Accor's newly appointed VP for F&B in India, the Middle East, Africa and Turkey, Philip Mahoney, also shares how he will cook up ways to make food and drink the heart and soul of the company’s 422 hotels in the region. This strategy is as straightforward as it is profound – have a diverse, hospitality-based business rather than a hotel-focused one.
Much has changed in the hospitality industry over the past couple of years. During this tumultuous time, F&B emerged as the hero of the moment. When occupancies fluctuated, hotels realised they could bank on their F&B services to bring home the bacon. In this edition, F&B professionals share how they are realigning their business strategies and employing innovative tactics to help their properties make a comeback.

Several leading lights of the hospitality sector congregated at the 12th Hotelier India Awards to celebrate excellence, and resilience, in a challenging year. This highly anticipated event can well be called a barometer of the industry’s evolution.
This time around, we introduced two new awards categories to reflect the industry’s progress. With most conversation now being peppered with words related to sustainability, the ‘Green Hotelier of the Year’ was a much-needed inclusion, which lauded hoteliers who breathe, live and eat this concept. 
The relevance of the newly added ‘Young Hotelier of The Year’ was by the fact that majority of the winners were below 45 years. This highlighted the fact that the future belongs to the young and the daring, who are rising up the ranks and unabashedly staking claim for leadership positions in organisations.  
It is equally heartening that many hotels are giving a chance to meritorious talent and equipping them with the skills to become better versions of their present selves. Many veterans are even mentoring these young professionals to nudge them further down their career path. 
As we step into 2022, here’s wishing all our readers that they find the ingredients to make their secret sauce of success bubble over.

We live in extraordinary times, which present us with unprecedented challenges, unusual opportunities and chances for rapid change. The strongest companies, and individuals, are those that reacted to these circumstances by nimbly innovating their existing business practices, while keeping their team morale high.
These were exactly the professionals that our eminent jury members wanted to select for the upcoming 12 Hotelier India Awards. During the Grand Jury Meet, 20 industry veterans sifted over 1,400 nominations to understand how these hoteliers did their businesses differently in a year that was different from all the previous ones. 
Read Hotelier India’s cover story this month to understand how the jury pored over the quantitative data and debated over the qualitative parameters to select winners. They judged them on their resilience, acumen, problem solving skills and ability to solve rapidly unfurling problems by adopting innovative approaches. 
Our year-end issue also presents the story of another inimitable entrepreneur who displayed grit and resilience to build a hotel company with a sustainable business model. Read about John Spence, Founder & Chairman of The Karma Group who started a resort in Goa with bootstrapped funds and now owns 44 properties across the world. What’s more, the company does not borrow money, has no debts, and uses its internal fiscal resources to buy new resorts. 
In this edition, we also talk about the need for hoteliers to focus on experiential hospitality as travellers increasingly shun cookie-cutter hotels in lieu of boutique properties. Moreover, as the industry copes with dynamic travel conditions, it is time for them to concentrate on efficient revenue optimisation strategy, which involves predicting customer demand and then streamlining prices to increase profit margins. 


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A definitive guide to successful Hotel Management.

Published by ITP Media (India), and circulated to a carefully targeted audience of hoteliers country-wide, Hotelier India combines the latest news analysis, products news, industry features, business trends and best practices to create a must read title for professionals in the country's hospitality industry.

Regular sections in the title include up-to date local and international news; interviews with hotel general managers and other senior staff; comment and analysis from industry professionals; market intelligence; round table sessions with every sector of the hotel community; industry case studies, destination reports and product updates. Hotelier India's combination of strong industry-specific content, including a heavy focus on new products and service innovations, and its local industry audience, makes the title the perfect advertising platform for suppliers to the industry. India's hospitality industry is forecast to become one of the most stable in the coming years. Today, there has never been a greater need for Hotelier India, nor a better time for suppliers to enter this market.

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Hotelier India Magazine - October 2020

Hotelier India Magazine - October 2020

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