In this issue

Hotels are expected to keep their guests happy and content. Guest content heavily depends on not just one factor of the people who interact with the guest but collectively from all of them. Right from the straight back and impressive man who greets them as they alight from their vehicle, to the bellboy who actually steers the trolley with the luggage to the woman at the reception, then the housekeeping staff, the collective effort that goes in making the food well presented to the last moment when he checks out and the cashier deals with his bill.
Various international and national hotel companies are aggressively adding rooms and setting up new projects.The impact of these new rooms will be primarily effect existing hotels as they are already losing people due to large poaching by other sectors.The manpower situation in booming hospitality industry can be a major problem in future, which needs to be addressed now. This is the time for the hotel industry to realize how they are going to meet the huge manpower demand to support the growth.
Today, women form an important segment of the hospitality industry. They have carved a niche for themselves in all spheres, even from managing to operate hotels. Today hospitality industry can provide multiple opportunities for women and try to achieve gender parity.
Shortage of skilled manpower has been a constant problem of the industry. Industry needs to delve on several aspects of the shortage and retention of employees.In an ideal situation hotel should be able to get on their team well trained and properly qualified staff members and train them further, if need be, in the more minute nuances of their property.They should look into creating conducive environment to ensure manpower retention and provide equal opportunities to women in multiple roles to operate properties.

A Tranquil Paradise! Radisson Hotel Jass Khajuraho

Sprawling in six acres in the midst of the vast open countryside with gentle undulating landscape and clean, fresh unpolluted air, Radisson Hotel Jass Khajuraho is a perfect union of classic design with subtle elegance.

3 mins

Running F&B Operations

Heading the F&B department of a hotel successfully is both exciting as well as challenging. It becomes evident that running an F&B operation is not a smooth sailing business at all.

5 mins

Abrogating Attrition

One constant problem that has been incessantly proving a bothersome malady for the hospitality industry is the shortage and retention of skilled manpower, as this makes or mars the future of the property. Possessing innovative and problem-solving capabilities the workforce can add to the success of the hotel. Skills like patience, multitasking, positivity are a few of abilities which attribute to the success of the hotel as it helps in the hotel being able to provide excellent customer service in all circumstances. But shortage of skilled manpower has been a constant problem of the industry. Ashok Malkani delves on several aspects of the shortage and retention of employees.

10+ mins

Women as Impactful Leaders in Hospitality!

The dynamic hospitality industry stands as a shining example of gender equality as more and more women are leading from the front in key positions.

6 mins

Does hospitality industry have...Gender Equity?

Hospitality industry has been considered as one of the forerunners in growth in India's service sector. Though the hotel industry is an appealing one, with diverse workforce, women have, historically, been underrepresented.

10+ mins

Making Room for Hygiene

Adequate training, strict supervision and ensuring safe and healthy working conditions of the cleaning staff are key to maintaining room hygiene in a hotel.

6 mins

Legacy Secured

JK Khurana Dedicates Lifetime Achievement Award to Son Vicky Khurana and daughter-in-law Seema Khurana, as he entrusts Venus Industries to the Next Generation.

2 mins

"It is the Journey Itself, Marked by Innovation and Development that I Relish as much as The Final Product"

Somesh Agarwal, Chairman and Managing Director, Rockwood Hotels and Resorts

4 mins

Ensuring Menu Success

A new menu is considered an excellent way to get the visibility and break the monotony. No wonder, chefs are always thinking about introducing new dishes in their menu several times throughout the year.

7 mins

Wooing Millennial Guests

Understanding millennials goes beyond demographic data and analysis. Interestingly, it involves comprehending their values, preferences, and the desire for offbeat experiences. Latest technology, sustainability elements, and cultural immersions play a key role.

6 mins

Ensuring Success of a Hotel

The hotel industry can be rough and tumble, but not if you have the right formula for success. The world is undergoing a major shift in decision-making and buying power, and it's changing the hospitality industry. The only way to see continued success is to prepare for these inevitable changes. The varying and shifting mind set of the guests has to be gauged accurately to ensure continuous popularity, recognition and reputation of the hotel. Ashok Malkani discusses about the need for the industry to gauge the new trends among the guests and their changing preferences for the success of the property.

10 mins

All About Resorts

Mention resorts and several people's imagination generally visualize a lavish and extravagant accommodation. But one would believe that a star hotel would provide the same.

10+ mins

DS Group Launches InterContinental Jaipur Tonk Road

InterContinental Hotels & Resorts and DS Group, announces the grand unveiling of InterContinental Jaipur Tonk Road following a monumental transformation.

3 mins

Novotel Jaipur Convention Centre Opens Its Doors

Accor has launched its 24th Novotel property in India, with the opening of Novotel Jaipur Convention Centre (NJCC).

2 mins

IHCL Signs New Properties

HCL The group announced the signing of its first hotel in Itanagar, Arunachal Pradesh. The Greenfield hotel will be branded Vivanta.

2 mins

The Fern Hotels & Resorts Launches New Properties

The Fern Hotels & Resorts, India's leading sustainable hotel chain, has announced the launch of The Fern Residency Subhash Bridge, Ahmedabad.

2 mins

Fortune Hotels Expands its Southern Footprint

As Fortune Hotels continues to grow and grow its offerings in south India, it will now have new alliances in Tamil Nadu. Fortune Hotels has signed new properties in South India.

3 mins

Hilton Introduces Curio Collection by Hilton to India

Hilton announced the signing of the first Curio Collection by Hilton in India through a franchise hotel agreement between Hilton and Roach Life scapes Pvt.Ltd., marking the brand's debut in the Indian market.

1 min

Ambiente 2024

ambiente January 26-30, 2024, Frankfurt Fair and Exhibition Centre, Germany

3 mins

Fostering a Culture of Excellence

Atul Upadhyay, Executive Vice President, Pride Hotels Group

5 mins

Personal Touch with Technical Efficiency

Far from making services indifferent, smart technologies have the potential to make guest experience more interactive and fulfilling at individual level

5 mins

Enhancing Guest Experiences

The Aromatic Symphony of Hotel Scents

3 mins

Enhancing the Appeal

It is being widely believed that people eat with their eyes first. Unlike most popular notions, this actually may be true! We know for sure that if a dish is not appealing to eyes, in many cases it would not induce us to partake that dish. This makes food plating and presentation a crucial aspect of the food service industry, especially in this age of increasing numbers of discerning consumers in the industry

6 mins

Housekeeping: The Heart of Hospitality

From the mundane job of cleaning to the creative chores of styling and being the ears and eyes of the hotel in ensuring security, the housekeeping staff plays multidimensional roles in presenting a hotel in its best

7 mins

Investing in Hotels

India has witnessed a significant growth in footfall of both domestic and international tourists, after the impact of the Covid-19 pandemic

9 mins

Experience Cultural Heritage at.....Heritage Hotels

Retro style has become popular in hotels, as in other industries. Many countries have taken initiative to use their unique heritage and cultural resources to attract tourists

10+ mins

Fostering Memorable Guest Experiences

Vivek Sharma, General Manager, Bengaluru Marriott Hotel Whitefield

3 mins

Clean Chemicals

Ignoring the harms associated with the usage of low quality or higher quantity of cleaning chemicals could be hazardous for workers

3 mins

Revamping a Coffee Shop

A coffee shop is extremely important for the image of the hotel. It experiences maximum movement through its opening hours. This is where people meet up during non-meal times as also for the quick bite during busy schedules. It is the coffee shop where most visitors end up waiting if they have come to meet any guest in a hotel.

5 mins

"Be empathetic, passionate and keep a keen eye on excellence"

Souvik Bhattacharya, General Manager, Taj Holiday Village Resort & Spa, Goa

3 mins

Read all stories from Hotel Business Review

Hotel Business Review Magazine Description:

Today hotel professionals in India are seeking innovative strategies to grow their business along with new ideas and opportunities and current issues that affect their companies. This includes strategies in managing successful hotel operations, knowledge of purchasing products and services and other business opportunities and know-how. They want accurate, reliable, unbiased information from a company they can trust. 
“Hotel Business Review” covers front and back of the house facilities and general hotel management along with regular features. All aspects of successful hotel management, with specific case studies reflect through the articles featured. Unlike other magazines aimed at the hospitality industry, “Hotel Business Review” retains its unique niche as the only magazine devoted exclusively to hotels.
Hotel Business Review - the first and only bi-monthly magazine exclusively focused on the Indian hotel business. The magazine provides exclusive editorial content with a specific objective to produce valuable information sources, to assist hotel executives in maximizing their business. It offers fresh information on leadership styles and management techniques to key decision makers in the hotel business. 
The editorial focus is on Trends, Business, Technology, Engineering, Equipment, Design, Food & Beverage, Sales & Marketing, Manpower & Training and Finance. 
The circulation of the magazine offers maximum qualified respondents with the highest volumes of purchases. The primary focus is on Corporate Management, Projects & Facility Planning and top-end Operational Management of the business. 
The readers are Owners, Directors, CEOs, Vice-Presidents, Corporate Heads (Chains), Project Managers, Facility Planners, General Managers, Executive Engineers, Materials Managers, Consultants; the key people seeking information to compete in the market place. The magazine serves hotels, resorts, spas, clubs and offices of corporates / franchise/ chains / developers / consultants / architects / engineering and design institutions.