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The July edition of Hotelier India features interesting updates on how hotels are introducing new formats of doing business. Our cover story this edition is an interview with one of the longest-serving expat hoteliers in India, Accor’s top boss over the last decade, Jean-Michel Cassé. He takes us through his journey, challenges and opportunities offered by the Indian market, as well as the learnings. Our article on IHCL’s app, Qmin, talks about how hotels are using technology to reach out to newer audiences beyond the property. Then there is the banqueting segment, a major revenue cache for most hotels, which many believed will remain depressed for a long time because of the crowds involved. Industry leaders walk us through the factors that will recast hotel banqueting into a completely new avatar. Interestingly, Bangalore hotels, which were the first ones to open in India, are reporting trends that the hospitality stalwarts had been talking about: the first sign of revival will come from the domestic market. Our conversations with Bangalore hoteliers revealed that most hotels are reporting an interest in staycations, dining-in experiences and ‘work from hotel’ trends. With this and lot more in terms of news and views to keep you informed and interested. Happy Reading!!!

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