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In this issue

Finally, at long last, the Indian government has taken note of the biggest issue facing the hospitality industry: the sharp and unsustainable GST rates that were pulling the industry down. Two weeks ago, the GST Council announced a rationalization in the GST rates for mid-scale and upscale hotels. This comes as a much-needed relief for the industry ahead of the festive season. While the industry and the country is grappling with an economic slowdown, a move such as bringing down the GST rates by the government will encourage people to travel more, particularly on leisure trips, with their families. Ultimately, from Diwali to the New Year, family travel witnesses a spike and the rationalization could not have come at a better time. Clearly, this is the one right thing, the shot in the arm that the industry needed. Pune, the city of Peshwas, true to its royal legacy, is now home to India’s second The Ritz-Carlton. Opulent, a modern classic and timeless, the hotel has transformed the luxury hospitality segment not just in Pune, but in India. Besides, our Cover story features Atul Chordia and Ranjit Batra wherein they speak about how they have ensured that their passion delivers profits. They keep a keen eye on both, the finer details of the projects they fund and execute, and the P&L. Amongst our line-up is a candid interview with Prashanth Rao Aroor, who decodes the potential of Tier 2 and 3 markets and why overleveraging and irresponsible specs are hurting the hospitality industry. Also within this edition, you will read articles on how hotels are dealing with the economic slowdown, transformative lighting that has helped create interesting experiences within hotels, our take on all-day diners as the new profit centres, and how guest apps will draw in higher footfalls.

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