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In this issue

Deconstructing IT IT departments are constantly reorganizing, but a few companies have gone so far as to break the traditional IT department into pieces. PLUS Is Vistara's Service Focus Enough? Phee Teik Yeoh, CEO, Vistara, on why he believes a focus on service and innovation will make Vistara India's airline of choice. AND Channeling Social Media SET (Sony) uses social media to tweak content.

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