In this issue

With changing traveler expectations, the hospitality industry is facing upcoming challenges head on for the sector growth. Most of the industries are now adopting eco-friendly techniques to help sustain an ecological balance. Cover story talks about the efforts made by Indian hotel industry to make their properties eco-friendly and impress upon aware clients. The hotel chains are now adopting digital solutions to keep track of their clients. Business story dwells upon how mobile apps are being used constantly by the industry to provide better service to their customers for higher guest satisfaction. The feature story explains how the future of India’s hotel industry seems to be promising and the various key factors that will drive the market. Management article discusses how leadership is crucial for staff performance and retention.

The Rise Of Eco-mmodation

Eco-friendliness, for the hotel industry is steadily evolving from a nice-to-have trend to a must-have priority as, according to U.N. World Tourism Organisation there will be 1.6 billion eco-inspired trips taken by 2020. The Global Sustainable Tourism Council (GSTC) has created GSTC industry criteria suggesting indicators for hotels to enable them to come to a common understanding of sustainable tourism. Ashok Malkani takes a look at the Indian hotel industry and the efforts that hoteliers are making to make their properties eco-friendly. There is a concerted endeavour by some hotels to meet the increasing demands of the eco-friendly tourists. While it is vital for the environment which is battling the threat of global warming, the hoteliers have realised that eco-friendly policies can also help the hotel achieve economically.

10 mins

Mobile Apps For Competitive Advantage

In today’s competitive business environment hotels have to adopt every means to have an edge over other contenders and a key weapon in their arsenal is technology. Mobile apps are being used constantly by the industry to provide better service to their customers. Mobile websites and apps help customers to browse through the hotel’s services, read the reviews and book rooms. Latest technological advances have contributed towards making check-in and check-out and other guest related processes easy, seamless and fast. Some hotels have even made it possible for guests to have voice controlled rooms where they can control the lighting, temperature, TV, draperies, etc in their rooms vocally. Ashok Malkani examines how hotels have managed greater guest satisfaction, while at the same time enabling them to have a better rapport with guests by understanding their likes and dislikes with the aid of mobile apps.

10 mins

India's Hospitality Industry: Prospects And Challenges

Despite several challenges, India’s hospitality industry has shown impressive performance during 2018.

6 mins

Steps Towards Sustainable Measures

Sustainability is very crucial and hotel & restaurant teams are taking great measures in this direction.

6 mins

Eating Out With Social Media

It may sound somewhat clichéd that we are going through digital age, but like many cliched statements it also happens to be true.

4 mins

Styling Heritage Palace Belgadia Palace

The extravagantly decorated Belgadia Palace of the Maharaja of Mayurbhanj is a heritage building depicting the rarest engineering skills and architectural excellence of a bygone era.

4 mins

Time Management In A Hotel Project

It was almost midnight as everyone raised yet another toast to the successful completion of the project.

3 mins

Pristine Getaway!

Fortune Select Cedar Trail, Mashobra, Shimla

3 mins

What Kind Of A Leader Are You - A Maker Or A Breaker?

The author is a Hospitality & Feature Writer and Columnist for some of the world’s highest ranked Hospitality publications. Her industry writings are used as references in case studies and hotel schools. She is a recognised and national-poll winning Corporate Communications specialist, PR Strategist and Writer. A seasoned hotelier, she loves to present hospitality industry watch, insights, case studies and analysis to her ever-increasing base of global readership. She has over two decades of experience in Hospitality Communications and Brand Management and has worked with some of the best global hotel companies - The Imperial New Delhi, The Oberoi, New Delhi, Hyatt Regency Delhi. Aruna was appointed to the Board of Association of Emerging Leaders Dialogues (AELD), as the second Indian representative and the only woman leader from India.

5 mins

Embrace Heavenly Bliss!

Heavenly Spa by Westin, The Westin Mumbai Garden City

2 mins

Read all stories from Hotel Business Review

Hotel Business Review Magazine Description:

Today hotel professionals in India are seeking innovative strategies to grow their business along with new ideas and opportunities and current issues that affect their companies. This includes strategies in managing successful hotel operations, knowledge of purchasing products and services and other business opportunities and know-how. They want accurate, reliable, unbiased information from a company they can trust. 
“Hotel Business Review” covers front and back of the house facilities and general hotel management along with regular features. All aspects of successful hotel management, with specific case studies reflect through the articles featured. Unlike other magazines aimed at the hospitality industry, “Hotel Business Review” retains its unique niche as the only magazine devoted exclusively to hotels.
Hotel Business Review - the first and only bi-monthly magazine exclusively focused on the Indian hotel business. The magazine provides exclusive editorial content with a specific objective to produce valuable information sources, to assist hotel executives in maximizing their business. It offers fresh information on leadership styles and management techniques to key decision makers in the hotel business. 
The editorial focus is on Trends, Business, Technology, Engineering, Equipment, Design, Food & Beverage, Sales & Marketing, Manpower & Training and Finance. 
The circulation of the magazine offers maximum qualified respondents with the highest volumes of purchases. The primary focus is on Corporate Management, Projects & Facility Planning and top-end Operational Management of the business. 
The readers are Owners, Directors, CEOs, Vice-Presidents, Corporate Heads (Chains), Project Managers, Facility Planners, General Managers, Executive Engineers, Materials Managers, Consultants; the key people seeking information to compete in the market place. The magazine serves hotels, resorts, spas, clubs and offices of corporates / franchise/ chains / developers / consultants / architects / engineering and design institutions.