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Not-So-Freaky Business Cheat Sheets Magazine - Understanding your customers with Survey Monkey CEO Dave Goldberg

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Not-So-Freaky Business Cheat Sheets Description:

Publisher: Ant-Hill-Pty-Ltd

Category: Business

Language: English

Frequency: Fortnightly

Not-So-Freaky-University (NSFU) is for business OWNERS, INNOVATORS and aspiring ENTREPRENEURS. It is packed full of resources and awesome business courses entailing top business tips, focused and powerful video lessons by different industry leaders to tackle all your headaches. Topics: Private Equity, Venture Capital, Angel Investing, Business Growth Ideas, Intellectual Property Management, Creative Marketing, New Media, Australian Innovation, plus more. Time to take the Freaky out of business! Un-freaking it!

In this issue

What are you doing to understand your customers? Do you think that the vast majority of your customers are totally satisfied with your company? Are you assuming they are in fact happy customers? Do your sales show that the level of customer satisfaction your company engenders is high? The thing is, “satisfaction” is not enough in today’s highly competitive marketplace. You have to know your audience, and they need to feel personally validated as such. This CHEAT SHEET comes to you courtesy of Dave Goldberg, CEO of SurveyMonkey. This lesson is all about listening to customers and learning to use what they tell you to delight them. With this CHEAT SHEET, you’ll learn the right questions to ask to better understand your customers and grow your business by building loyalty.

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