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No documents needed to address user complaints: UPPCL
Hindustan Times West UP
|July 21, 2025
THIS AIMS TO ELIMINATE DELAYS AND THE HARASSMENT CONSUMERS OFTEN FACE DUE TO DEMANDS FOR OLD OR IRRELEVANT PAPERWORK.
In a major pro-consumer move, the Uttar Pradesh Power Corporation Limited (UPPCL) has directed its staff not to demand “unnecessary documents” from electricity consumers for resolving routine service-related issues.
Acting on the instructions of UPPCL chairman Ashish Kumar Goel, the corporation has decided that no document shall be required from consumers for addressing complaints or service requests — except in cases of name transfer (Change of Title).
Bu hikaye Hindustan Times West UP dergisinin July 21, 2025 baskısından alınmıştır.
Binlerce özenle seçilmiş premium hikayeye ve 9.000'den fazla dergi ve gazeteye erişmek için Magzter GOLD'a abone olun.
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