'Responsible by design cornerstone of Al-first strategy'

Information technology (IT) giant Infosys has adopted an artificial intelligence (Al)-first strategy that embeds the technology in all offerings of the company. BALAKRISHNA D R, executive vice-president and global head of Al, automation and ECS at Infosys, spoke with Ayushman Baruah about Al and its responsible use. Edited excerpts from an e-mail interview.

- 

Where is Infosys in its AI-first journey?

We have already embedded state-of-the-art AI in all our service offerings and platforms, apart from creating specialised AI solutions. We have reimagined and augmented the entire spectrum of digital offerings using AI. In application development, we are using generative AI (GenAI) for code generation, test case generation, and documentation generation. In IT infrastructure maintenance, we are using AI-powered operations like predictive maintenance. In legacy modernisation, AI is enabling us in code translation, impact analysis. We have reimagined the fundamentals of work, workplace, and workforce with AI.

What has Infosys done to ensure it adheres to ethical AI norms?