Business
MIT Sloan Management Review
Resolve the Conflict Between Efficiency and Resilience
Rethinking performance metrics and buffers can reduce disruption even in highly streamlined operations.
10 min |
Summer 2026
MIT Sloan Management Review
Why Can’t They See That I’m Visionary?
I’ve been trying to move up to the next level and want to be considered a candidate for senior leadership roles.
2 min |
Summer 2026
MIT Sloan Management Review
The Trap That Skilled Negotiators Miss
A simple reminder can help you avoid anchoring to the first offer and set deals on your own terms.
8 min |
Summer 2026
MIT Sloan Management Review
Scaling AI With Adaptive Governance
Maximize the value of AI investments and manage emerging risks by embedding flexible oversight processes.
10+ min |
Summer 2026
MIT Sloan Management Review
Rethink Responsibility in the Age of AI
As AI systems take on more decision-making, leaders need to build shared narratives instead of assigning blame.
6 min |
Summer 2026
MIT Sloan Management Review
A Three-Minute Protocol to Reduce AI Manipulation Risk
OF THE POTENTIAL WEAKNESSES OF ANY SECURITY SYSTEM, THE HUMAN layer has always posed a key risk.
1 min |
Summer 2026
MIT Sloan Management Review
Gain Consumer Insight With Generative AI
Large language models are compressing research timelines with synthetic consumers, AI-moderated interviews, and qualitative research at scale.
10+ min |
Summer 2026
MIT Sloan Management Review
Does Cultural Training Help Expats Succeed?
EVERY YEAR, MULTINATIONAL CORPORATIONS invest billions in global mobility programs.
1 min |
Summer 2026
MIT Sloan Management Review
Assessing Customer Reviews
HOW SHOULD COMPANIES EFFECTIVELY use or respond to an unwieldy array of customer opinions?
2 min |
Summer 2026
MIT Sloan Management Review
How Nespresso Builds Sustainability Into Its Business Model
Jean-Christophe Jaunin became CEO of Nespresso North America, the Nestlé unit that sells coffee brewing machines and capsules, on Jan. 1, 2026, after having served as global chief customer and technology officer.
2 min |
Summer 2026
MIT Sloan Management Review
Why Businesses Should Experiment With Quantum Computing Now
The economic value of enabling technologies like quantum computing emerges when early users explore and test potential applications.
10+ min |
Summer 2026
MIT Sloan Management Review
What Global Turmoil Means for Company Structure
Companies that rethink organizations, supply chains, and governance architectures to remain globally connected yet decentralized will be better able to compete in a geopolitically fractured world.
7 min |
Summer 2026
MIT Sloan Management Review
How AI Helps the Best and Hurts the Rest
Generative AI can boost performance for stronger business owners but harm those already struggling. The difference comes down to human judgment.
6 min |
Summer 2026
MIT Sloan Management Review
Level Up Your Crisis Management Skills
Companies that do best at containing the effects of a crisis have developed superior capabilities across seven critical practice areas.
8 min |
Summer 2026
MIT Sloan Management Review
How Leaders Can Move Past Personal Obstacles
The introspective techniques of IFS psychotherapy can help executives lead with confidence.
10+ min |
Summer 2026
MIT Sloan Management Review
Why AI Isn’t Transforming Finance Yet
Changing how finance offices think about their mandate, their approach, and the insight they offer can lead to more strategic use of AI.
10+ min |
Summer 2026
MIT Sloan Management Review
Calibrate AI Use to the Decision at Hand
Some decisions are narrow and can be modeled; others are wide and require stakeholder alignment. Understand this distinction to use the type of AI that will be most helpful.
8 min |
Summer 2026
MIT Sloan Management Review
What It Takes to Scale Value-Based Industrial Solutions
A study of industrial equipment manufacturers creating customized, value-based offerings identified the capabilities needed to scale the business.
10+ min |
Summer 2026
MIT Sloan Management Review
Create Generative AI Value at Scale
Companies expanding GenAI across the enterprise use new structures like an “AI spine” to coordinate efforts.
10+ min |
Summer 2026
MIT Sloan Management Review
A Smarter Approach to Measuring Customer Experience
Many companies collect more customer experience data points than they need or can use effectively. Here's how to focus on the metrics that matter.
10 min |
Spring 2026
MIT Sloan Management Review
Why Digital Dexterity Is Key to Transformation
To make headway with digital transformation, executives are redefining the challenge: Build a workforce to take advantage of new technologies.
10+ min |
Spring 2026
MIT Sloan Management Review
Ask Sanyin: What Makes a 'Listening Tour' Meaningful?
I've just stepped into a new leadership role and was advised to embark on a \"listening tour.\"
2 min |
Spring 2026
MIT Sloan Management Review
Build Business Advantage With Real-Time Decision-Making
Stop running your business on yesterday's data. Real-time data, empowered employees, and agile systems can lead to higher margins.
10+ min |
Spring 2026
MIT Sloan Management Review
Balancing Innovation and Risk in the Age of AI
Monica Caldas is executive vice president and global CIO of Liberty Mutual Insurance.
2 min |
Spring 2026
MIT Sloan Management Review
Turn Customer Complaints Into Innovation Blueprints
You can reframe client grievances as an opportunity instead of a burden. At one Swiss hospital, complaints have become a pipeline for improvements to the customer experience.
6 min |
Spring 2026
MIT Sloan Management Review
The Eight Core Principles of Strategic Innovation
A company's future depends on the new directions it explores and develops today — and that requires different structures and capabilities from incremental innovation.
10+ min |
Spring 2026
MIT Sloan Management Review
What AI Can Teach Us About Designing Better KPIs
Machine learning research offers four proven strategies to prevent people from gaming measures of organizational performance.
10+ min |
Spring 2026
MIT Sloan Management Review
THREE THINGS TO KNOW ABOUT Learning by Hiring
LEADERS WHO RECOGNIZE THAT OUT-siders can be major drivers of innovation often seek to bring new knowledge into their organizations by making external hires.
2 min |
Spring 2026
MIT Sloan Management Review
Validating LLM Output? Prepare to Be ‘Persuasion Bombed’
Research demonstrates how generative AI ramps up the rhetorical pressure on users who question the AI's output.
8 min |
Spring 2026
MIT Sloan Management Review
Why Salespeople Fear Pitching Radical Innovation
Salespeople can feel out of their depth when selling breakthrough products. Managers can help by creating a more collaborative sales culture.
6 min |