The Role of Ancillary Services in Today's World of Travel and Tourism

Travel trends have undergone a huge shift in recent years. With leisure, as well as business travel, gradually penetrating most sectors of the population, the demand for exclusively curated travel packages has parallelly gone up. This is where selling travel ancillary services comes into the picture as it adds a personal touch to a traveller's overall experience.

- Dev Karvat

With the changing patterns in the travel and tourism industry, planning a trip for a client these days involves a lot more than simply booking a flight, hotel and transportation. Suggesting ancillary services; those little extras that go a long way in enhancing the customer’s travel experience is sure to boost the brand value of travel advisors, besides, of course, improving their revenue as well.

Reasons to Sell Travel Ancillary Services

Simplify travel planning for clients: ravellers more often approach a travel agent because they do not have the time to research and figure out the complexities of the travel booking process. All they expect is a comprehensive tour package that offers good value for the money they spend. This is where the travel agent’s expertise comes into the picture because they are expected to be aware of certain hidden risks and costs of a trip that a layman is likely to miss.