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Man was left out-of-pocket after his plane was diverted
The Sentinel
|September 25, 2025
A HOLIDAYMAKER has vowed to boycott airline TUI - after being left 'abandoned' overnight.
Jason Hall has branded the company's aftercare 'shocking' after not being fully compensated for his extra travel costs.
But he has since secured a full refund after The Sentinel intervened in the case.
The 54-year-old had been enjoying a nine-day getaway with his 13-year-old daughter in Cyprus, below, and they had been due to land at Birmingham Airport at 5.30pm on August 6.
But after a small aircraft crash-landed on the runway, Jason's flight was diverted to Cardiff Airport, arriving at 6.10pm.
Passengers on the Dreamliner aircraft were promised return transport would be arranged - but Jason says this did not take place.
Jason, of Clayton, said: "I can't complain about the holiday - it was lovely. Coming back was where the trouble started. We were promised that we'd be provided with coach travel back to Birmingham - I didn't mind, these things happen sometimes.
This story is from the September 25, 2025 edition of The Sentinel.
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