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IRCTC TO ROLL OUT STAFF UNIFORMS WITH QR CODES TO ADDRESS PLAINTS OF OVERCHARGING
Hindustan Times Lucknow
|November 28, 2025
In a bid to address complaints of overcharging by vendors inside long-distance trains, the Indian Railway Catering and Tourism Corporation (IRCTC) will issue new staff uniforms, which will feature a QR code displaying the menu with official rates and a helpline number for passengers to complain, officials aware of the details said on Thursday.
While staffers in premier trains such as Vande Bharat and Rajdhani will get navy blue jackets, the employees of other trains will wear light blue t-shirts, officials said.
This story is from the November 28, 2025 edition of Hindustan Times Lucknow.
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