Agents for every citizen

India is ready for the next leap in its digital journey.

- JAYANT SINHA

A decade ago, we created population-scale systems such as Aadhaar and the Unified Payments Interface (UPI) that made identity and payments accessible to everyone. These platforms worked because they were simple, secure, low-cost, and designed for universal use. As artificial intelligence (AI) enters daily life, we must bring the same clarity of purpose to a new public priority. Every Indian should have access to a safe and reliable Al agent that can help them manage information, navigate services, and strengthen their ability to make decisions.For many people, an agent will become the main digital interface through which they receive information, learn new skills, and interact with both government and private services. A farmer may want timely insights on weather and soil. A student may need support for examinations or language practice. A patient may use an agent to understand prescriptions and organise health records. A small business may turn to an agent for logistics and compliance. These uses will only be realised if we build an inclusive architecture for all.