How is IKEA powering India growth through smart logistics from Pune?

In an exclusive interview with Rajarshi Chatterjee, Saiba Suri, Country Customer Fulfilment Manager at IKEA India, explains how the company is strengthening logistics and fulfilment following its Pune city store launch.

- SAIBA SURI

On 12 March 2026, IKEA launched its first city store in Pune—a 32,000 sq. ft. outlet at Phoenix Mall, Viman Nagar featuring over 1,900 curated products, digital planning tools and a Swedish café. IKEA is currently present across four markets in India with three large-format stores in Hyderabad, Navi Mumbai, and Bengaluru; three city stores in Worli, New Delhi and now in Pune; one Plan and Order Point in Bengaluru; and is leading carbon-free deliveries across hundreds of pin codes across Maharashtra (including Pune), AP-Telangana, Gujarat, Karnataka, Delhi-NCR, Agra, Prayagraj (Allahabad), Amritsar, Chandigarh, Jaipur, Kanpur, Lucknow, Ludhiana, Varanasi, and Goa; with Tamil Nadu being the newest addition. The company operates two distribution centres in India - one in Pune and another in Gurgaon. Opened in 2018, the 8-lakh sq. ft. Pune distribution centre continues to serve as the backbone of IKEA's India operations, supporting and fulfilling stores across the country.

In an exclusive interview, Saiba Suri, Country Customer Fulfilment Manager at IKEA India, highlights how the Pune distribution centre serves as a critical backbone of the company's logistics network. The facility connects suppliers to stores and customers through a multimodal mix of rail and road, enabling efficient inventory flow, store replenishment and e-commerce fulfilment across the country.

What were the key factors behind selecting Pune as the location for IKEA's distribution centre, and how does it support the company's overall logistics network in India?