RESKILLING IN THE ERA OF AI

AI is not just reshaping industries; it's redefining the future of work. So, it's critical for companies to reskill and upskill their talent to remain relevant and co-exist with AI

- BY AYUSHMAN BARUAH

As artificial intelligence (AI) continues to transform industries, companies face a critical challenge: How to prepare their workforce for a future that looks vastly different from the past. To stay relevant, companies are taking on various measures to reskill and upskill their employees. The World Economic Forum estimates that automation will displace 85 million jobs by 2025, and 40 per cent of core skills will change for workers. AI will usher in a new era of productivity and value, and business leaders in the C-suite should make employees part of that future.

At IT services company Persistent Systems, continuous learning and development of its people has always been a strategic priority. “Our talent strategy is rooted in a robust learning ecosystem, led by Persistent University and our Digital Engineering Academy. Our Digital Engineering Academy offers AI-personalized learning paths mapped to over 6,500 skills, enabling employees to gain both breadth and depth in emerging technologies,” says Dhanashree Bhat, Chief Operating Officer, Persistent Systems.

“Over 18,000 employees have completed internal foundational training in GenAI, and our teams have earned close to 4,000 external certifications. Beyond this, we are scaling access to deeper specializations in AI, ML, and GenAI through a mix of internal modules and industry-recognized certifications. We have over 22,000 partner certifications across a range of technologies, including AI, which are critical to driving customer transformation,” says Bhat.

Fidelity Investments’ global capability center (GCC) in India has been a key part of the company’s global operations for over two decades. With a talent base of over 7,000 associates in India, it plays a pivotal role in driving innovation and delivering business-critical solutions.