FROM ROUNDING ERROR TO TOP 10 MARKETS OF SALESFORCE HOW ARUNDHATI BHATTACHARYA CHANGED THE GROWTH STORY

With a plan of action to further expand the business, Arundhati Bhattacharya, president and CEO, Salesforce, South Asia, shares the 2025 outlook for the tech behemoth in India

- BY SHRABONA GHOSH

From banking to technology, this leader has revolutionized every sector she stepped into. Currently — at the helm of tech behemoth, Salesforce South Asia, a Cloud-based platform that helps businesses manage customer relationships, sales, marketing, and other key processes — the CEO spearheaded a growth of one billion dollars in revenue in the Indian market. A number which surprised the president herself! “When we crossed a billion dollars in revenues for the Indian market, it was a standout moment for me, because we aimed to achieve the milestone in four years. However, we were able to attain it within a span of three years only,” said Arundhati Bhattacharya, president and CEO, Salesforce, South Asia.

When she joined Salesforce India in 2020, she was told the region was just a rounding error in the global scheme of things. Fast forward 2025, Marc Benioff, Chair and CEO, Salesforce, acknowledged Bhattacharya's role in creating a transformative impact in driving digital transformation at Salesforce India.

Salesforce India achieved a revenue milestone, crossing the $1 billion mark in the fiscal year 2024, with a 36 percent growth compared to the previous year. This growth was driven by digital transformation initiatives and Al-powered solutions. When Bhattacharya joined Salesforce India, they were a team of 2,500 and today the employee base stands at 13,000-plus. It has become the second-largest outpost outside the US and a large Salesforce developer community, the second-largest globally outside the US, with over 2 million developers.

Now, leading South Asia, Bhattacharya is eyeing to create an impact on the global GDP through monetization of opportunities present in the market. The region is home to 25 percent of the world's population and hence comes with greater scope.

With a plan of action to further expand, the CEO, shares her outlook for the tech behemoth in India.

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