Entry Level
Business Traveler US|September 2023
Why travelers are waiting weeks or even months to receive a new passport or renewal
Lark Gould
Entry Level

NEED TO GET a U.S. passport or renewal? Get in line. The understaffed and overwhelmed U.S. Passport Agency has been receiving a whopping 400,000 applications per week, breaking all records, and angry travelers are telling blood-curdling tales of canceled travel plans and high-dollar amounts lost to passports that never arrived after weeks of waiting.

The embattled State Department is pointing to the dramatic travel rebound from Covid-era lockdowns when agency workers were furloughed or let go. The sudden tsunami of staffing needs has yet to subside, but America’s mass travel wave continues to swell.

This story is from the September 2023 edition of Business Traveler US.

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This story is from the September 2023 edition of Business Traveler US.

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