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OMG, it's The Family Business!

BW Businessworld

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April 05, 2025

OMG! IT'S AN exclamation heard often in Indian family businesses - but not always for the right reasons.

- Srinath Sridharan

OMG, it's The Family Business!

Ownership, Management and Governance, the three pillars of any enterprise, are often tangled in a messy knot of power, legacy, and sentiment. The result? Boardroom battles, succession standoffs, and, in extreme cases, full-blown family feuds. Many business families assume these three elements are inseparable, but when they remain intertwined, they don't strengthen a company - they strangle it.

If you are part of a business family, you know the dynamics at play. Ownership signifies control and inheritance. Management is about operational expertise and execution. Governance ensures fairness, transparency, and sustainability. These should function as distinct entities, yet they often converge in ways that breed inefficiency and instability. It is easy to see why: founders build with instinct, sweat, and sheer willpower. In the early days, they are the owners, the decision-makers, and the enforcers. It works - until it doesn't.

As businesses scale, what starts as informal, personalitydriven leadership becomes a liability. The complexity of multigenerational involvement raises fundamental questions. Who holds the reins? Who is accountable for day-to-day decisions? Who safeguards the company's future against personal bias and insularity? The most enduring family businesses address these questions early and unambiguously. The vulnerable ones defer them until conflict erupts - often irreparably.

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