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Owners fall out of love with screens and safety systems
Auto Express
|June 10, 2026
Our latest Driver Power survey shows that owners are becoming less satisfied with technology
CAR owners are falling out of love with in-car tech. That’s one of the many insights from our latest Driver Power owner survey, which reveals how customer satisfaction has dropped over the past few years.
Across the top 50 models in this year’s Driver Power rankings, the mean overall satisfaction rating sits at 84.2 per cent — five per cent down on the 89.6 per cent recorded as part of 2024's survey.
This story is from the June 10, 2026 edition of Auto Express.
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