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Business Traveller UK|November 2020 - January 2021
While our ways of working may have changed forever, our research shows that most of you remain convinced of the need to meet face-to-face
TOM OTLEY

With the profound changes that the past year has brought, you would have been forgiven for thinking that we would never get back to normal. The evidence for a lasting shift in behaviour affecting most aspects of our lives is all around us, and, certainly when it comes to travel, all of the predictions are that it will be many years, if ever, before we return to our pre-pandemic habits.

What these headlines obscure, however, is the need for the world to keep trading, and for that trade to be a matter of meeting face-to-face. During July and August, we conducted a survey as part of a wider Future of Business Travel report produced in partnership with travel trend forecasting agency Globetrender (globetrender.com) and American Express Global Business Travel. The survey polled 2,020 Business Traveller readers worldwide on their sentiments in relation to the pandemic.

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