It’s often a frustrating chase, tapping through menu after menu in hopes of reaching a person to fix the problem. It’s also something that upstart companies upending the investment and trading industry are increasingly acknowledging.
Robinhood, the app that helps more than 22 million people trade stocks and cryptocurrencies, announced that it’s offering 24/7 phone support for its customers to cover almost every issue. It follows up on an announcement by Coinbase, the cryptocurrency trading platform that said last month it would launch 24/7 phone service by the end of the year for many customers.
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‘Twitter Philanthropy' Reveals Chasms in Social Safety Net
Single father Billy Price was already struggling to make ends meet before someone broke into his Michigan storage unit, stole his identity and ruined his credit.
Argo Touts Driverless Operations in Miami and Austin, Texas
An autonomous vehicle technology company that partners with Ford and Volkswagen says it has started driverless operations in two of eight cities where it is developing its technology.
A Bear Market May Be on the Horizon. Here's What That Means
Investors on Wall Street need a place to hide.
PARK OUTDOORS: FORD RECALLS SUVS DUE TO ENGINE FIRE RISK
Ford is asking the owners of 350,000 vehicles in to take them to dealers for repairs in three recalls, including about 39,000 that should be parked outdoors because the engines can catch fire.
DUSTY DEMISE FOR NASA MARS LANDER IN JULY; POWER DWINDLING
A NASA spacecraft on Mars is headed for a dusty demise.
GOOGLE'S RUSSIAN BUSINESS PLANS TO FILE FOR BANKRUPTCY
Google says its Russian subsidiary is planning to file for bankruptcy because it can’t pay staff and suppliers.
NY AGENCY FILES DISCRIMINATION COMPLAINT AGAINST AMAZON
A state agency in New York has filed an administrative complaint against Amazon, alleging the e-commerce giant discriminated against pregnant and disabled workers by denying them “reasonable accommodations” and forcing them to take unpaid leave, Gov. Kathy Hochul announced this week.
CONGRESS DIVES INTO UFOS, BUT NO SIGNS OF EXTRATERRESTRIALS
Congress held its first hearing in half a century on unidentified flying objects. And no, there is still no government confirmation of extraterrestrial life.
CONSUMERS SHIFT AGAIN, FLUMMOXING BIG RETAILERS LIKE TARGET
The pandemic vastly changed the way Americans spend money and now as they return to pre-pandemic behavior, they’re tripping up retailers again.
HARLEY-DAVIDSON SUSPENDS PRODUCTION FOR 2 WEEKS, SHARES FALL
Harley-Davidson announced a two-week suspension of vehicle assembly and most shipments, citing a regulatory compliance issue with one of its suppliers.
Bottom-Fishing Can Be Scary
In a rough year for stocks, it’s tempting to try to grab bargains now. Just be careful
‘HODL': A Typo Takes Hold as a Sound Cryptocurrency Strategy
Late in 2013, with bitcoin prices in the middle of a steep dip, a post appeared in an online forum featuring a misspelling that would become legendary: “I AM HODLING.”
Gary Gensler Eyes Rules for Robots
The SEC chair who shook up crypto is asking how algorithms might influence investors
How New Robin Hood CEO Buery Plans to Fight NYC Poverty
Richard R. Buery Jr., is starting his first full year as CEO of Robin Hood. But he’s no stranger to New York City’s largest poverty-fighting organization.
Meet Your Future Banker
In 2021, Brian Armstrong proved the digital economy doesn’t need the U.S. Dollar. Here’s why that’s important—why it matters to you —and why it makes his juggernaut, coinbase, inc.’s company of the year.
Crypto's Regulation Fix: We'll Handle It
Execs say traditional agencies don’t have the tools or expertise to oversee the sector alone
FROM CRYPTOCURRENCY TO CASH: WAYS TO BANK YOUR DIGITAL COIN
Cryptocurrency, the blockchain-based digital currency that has captured the interest of investors and financial service firms alike, has a challenging problem. It can be hard to actually spend this currency like you would regular money. But there are new services on the horizon that could help people use bitcoin and other digital coins in more mainstream ways for their day-to-day finances.
Just When You Think YOLO Is Finished …
The gains on faddish investments may not last, but the urge to speculate isn’t sated
The SEC Is On the Prowl For Crypto
Digital upstarts and securities regulators are playing a cat-and-mouse game
Who Really Gets Rich From Robinhood
The app makes millions funneling inexperienced investors to Wall Street traders. Did Alex Kearns pay with his life?