Local experiences
Hospitality Talk|September - October 2021
There will be more challenges along the way. However, COVID-19 has shaped the industry for a better, sustainable and enriching future, says Patrick Taffin, Assistant Dean, SHMS Leysin.

There is no doubt that the past year has challenged the industry to find innovative solutions to adapt and survive, not only by our own experience but also through shared experiences with different hospitality professionals worldwide. Let’s take a look at some trends with the most favourable outcomes.

REMOTE LOCATIONS & FEWER INTERACTIONS

Across the hotel industry, the common trend that clients searched for was minimising contact with other guests. From Swiss ski resorts to luxury villas in the Maldives, guests have flocked towards these locations to limit their contact with others. It is not hard to see the logic here: the less human interaction, the lower the risk of getting the virus.

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