Technology vital post COVID

The recent DDP Digital Conclave titled ‘The Post Pandemic Reset’ focused on hospitality and how technology would play a major role in a reset for the post-COVID world.

Local experiences

There will be more challenges along the way. However, COVID-19 has shaped the industry for a better, sustainable and enriching future, says Patrick Taffin, Assistant Dean, SHMS Leysin.

IHE GOES PHYSICAL

India’s one of the largest B2B hospitality expos, the four-day IHE 2021, opens on September 24 at IEML, Greater Noida and will be a 100 per cent ‘physical show’.

FHRAI-IHM GETS NCHMCT AFFILIATION

NCHMCT affiliation FHRAI-IHM has become the first private institute managed by FHRAI to be affiliated with the National Council of Hotel Management & Catering Technology (NCHMCT), Noida.

On the road to recovery

The food delivery market is dominated by Swiggy and Zomato, sharing 85 percent of the total market between them, says the India Food Service Delivery Report 2021.

Focus on feedback

Domestic tourism has emerged as a sustainable segment to watch out for especially in post-pandemic business recovery scenarios, says Pankaj Gupta, General Manager, Holiday Inn Jaipur City Centre.

HOMESTAY IN THE HIMALAYAS

Invoking the grandeur and nobility of the Raj era, Jungle House – a boutique homestay in Shimla, Himachal Pradesh – opens its doors for guests.

Cautiously optimistic

Pinning Raffles Udaipur on Accor’s global map, Kerrie Hannaford, VP – Commercial, Accor India & South Asia talks about raising the bar with immersive hospitality and emotional luxury.

ACQUISITION MODE

Click Hotels by Suba has acquired 35 hotels across 22 new destinations in India. By 2023, the hospitality conglomerate targets to cross 3,000+ rooms.

A complete solution

Built on the airspace of a conventional railway station, The Leela Gandhinagar reflects the vision of modern India, says Jaideep Anand, Vice President and General Manager, The Leela Gandhinagar.

Is going local the new mantra?

Being local is not just ‘the’ word but also the focus especially with regards to India as a country and the whole spotlight on ‘Be Indian…Buy Indian’.

What Is A Gig Economy?

With the only priority now being to increase the revenues, the thought of looking at gig workers is the growing trend.

A good deal everyday

India is one of our key markets and we anticipate opening hundreds of stores eventually, says Ashok Lal, Regional Managing Director, EMA /AP for Little Caesars.

A safe experience

Family leisure & private mobility is bringing more bookings & there is demand for safe stay packages, says Kunal Shanker, GM, InterContinental Chennai Mahabalipuram Resort.

In expansion mode

Anshu Malik, Managing Director, ARRA Hotel Group, shares what the group’s two brands – ARRA and Twist – stand for, and plans of expanding into the international market by 2022.

Shaping careers

Eminent educationists talk about what is being done by way of fostering knowledge, innovation and entrepreneurship to position FHRAI-IHM as a premier hospitality management institute in the next few years.

Water in aluminium cans

One of our major challenges is to educate the consumers about the benefits of using aluminium cans as a packaging material, says Amit Lahoti, Managing Director of Ball Beverage Packaging in India.

Revival post-COVID

Sarovar Hotels & Resorts’ Regional Heads talk about their comeback post-COVID, health & safety protocols, region-specific challenges, M!CE & business travel, and future plans.

‘An exceptional executive'

Known for his leadership on difficult national & global issues, Arne Sorenson steered Marriott to make significant progress on diversity, equity and inclusion, environmental sustainability and human trafficking awareness.

‘The best of luxury'

Madhav Sehgal, General Manager, Hyatt Delhi Residences, the latest entrant in the Aerocity district in New Delhi, shares how it will offer a new hospitality experience with its serviced apartments.

Unique Dine-In Experiences

The constant innovation in food and beverage outlets beyond a hotel has often raised the one pertinent question – the profitability of food and beverage (F&B) outlets within properties.

Weddings Get Leaner

Turning the adversity of small gatherings into opportunity led to the growth of the trend of intimate destination weddings, says Sylvain Laroche, Director of Operations, ibis & ibis Styles, India,

Trends Post-Covid

Transparency in communication, flexibility in cancellation, technological advancements and value for money are some post pandemic trends to watch out, says Mark Willis, CEO, Turkey, India, ME & Africa, Accor.

‘Concious leaders'

What we do today as conscious leaders will determine if our guests and employees will keep coming back, says Scott Knepp, Management Analyst, Horwath HTL Atlanta.

Holistic learning

Dr. Sandeep Kulshreshtha, former Director & Professor at Indian Institute of Tourism and Travel Management (IITM) shares insights on the changing scenario in the hospitality industry.

Empower yourself

It is time we begin our inward journey to stay calm and do our best so that we can smoothly tide over this crisis, says Laxmi Todiwan, a Professor & Corporate Trainer and Founder of Indian Women in Hospitality (IWH).

Walnuts on the menu!

To appease the taste buds of their health-conscious clientele, hoteliers & restaurateurs are opting for walnuts to add flavour to every course from savoury appetisers to hearty entrées and desserts.

New partnerships

G Kamala Vardhana Rao, Chairman & MD, ITDC, talks about their preparedness before opening and other initiatives that the PSU is undertaking to revive and reinvent itself.

Touchless hospitality

Technology in hospitality has certainly seen a new light with emergence of the pandemic. The new change has made the industry explore new technologies in order to survive this difficult phase.

‘We are looking at tie-ups'

The plan is to go on an expansion spree and by the end of the year we should be present in more than eight states, says Ankur Chawla, Co-Founder, Responsible Whatr.