“We believe in delivering clinical excellence”

Medanta hospital was recently acknowledged as the best private hospital in India by a global industry survey. PANKAJ SAHNI, CEO, Medanta Hospital, speaks about the hospital’s expansion plans and the benefits and challenges of the National Digital Health Mission.

- JYOTSNA SHARMA

What makes Medanta a success?

The clinicians, the technology, the infrastructure, and the value system we have put in place make us what we are. We decided when we began that we would deliver at the absolute highest level. This value flows down into every aspect from the machines we buy to the recruitment we do. When you walk into Medanta, you will see this wall we refer to as the tree of life, it is a spot where people tie a holy thread and make a wish for their ailing relatives. An inscription on that reads ‘every life is precious, and that is the ethos we follow.

What are the expansion plans for the hospital?

There are several sticks in the fire. We currently have five operating hospitals, these are in Gurgaon, Lucknow, Ranchi, Indore, and Patna. Our in-patient services in Patna have been the most recent, we started it just before the Omicron wave came around. We will be building a hospital in Noida as well, and have started working towards that. We are also looking into associated services such as home care, outpatient pharmacy services, and telemedicine.