Enriching the workforce through healthcare

In today’s fast-paced and rapidly changing work environment, health benefits are no longer considered perks.

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The link between productivity and healthcare has become clearer. With a demanding work environment, today’s workforces expect equivalent care. Health benefits are now perceived as essentials for an improved retention and overall business performance among workforces.

“When employees feel genuinely cared for, their loyalty and performance naturally grow,” Angelita Trinidad, first vice-president of the Customer Care Department at Cocolife, told BusinessWorld in an interview.

Acknowledging such value of healthcare to the workforce, Cocolife has taken strides in making health program offerings human-centered, more inclusive, and more affordable for employers and employees alike.

Medical utilization previously leaned more towards reactive care, where employees sought treatment only when unwell. Cocolife, however, observes that this trend has changed.

Beyond basic hospitalization services, Filipino employees have now integrated preventive care into their priorities, as well as mental health support and utilizing digital health consultations for they have become more health-conscious than ever.

“Our desire is to help businesses use healthcare coverage as a strategic edge to improve productivity, satisfaction, and retention,” Ms. Trinidad said.