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AI and mental health in a complex world

Mint Mumbai

|

April 16, 2025

Voice-first self-therapy tools are recommended for those who are more comfortable talking than typing

- Team Lounge

The world is in the throes of a mental health crisis, with loneliness, anxiety, and depression showing up in more and more individuals and post-pandemic realities, making it an even more urgent issue. While an estimated one billion people suffered from mental health or substance abuse disorders before COVID-19, the pandemic accelerated the problem, resulting in a 25%-27% rise in depression and anxiety, according to the World Health Organization (WHO). Depression affects more than 280 million people worldwide, and nearly one in five people live with an anxiety disorder. Yet, access to timely and effective care remains elusive for many. This is where artificial intelligence (AI) is stepping in to fill critical gaps—not as a replacement for human therapists, but as a support system that is always on, scalable, and surprisingly empathetic.

AI-POWERED THERAPY CHATBOTS

One of the most visible ways AI has entered the mental health space is through chatbot therapists. These AI companions are designed to simulate a therapeutic conversation using natural language processing and machine learning. Woebot, developed by Stanford researchers, is one of the most well-known apps in this category. It uses principles of Cognitive Behavioural Therapy (CBT) to help users reframe negative thoughts, manage stress, and track mood. Available 24/7, Woebot's non-judgmental tone and bite-sized interactions make it particularly appealing to younger users.

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